Privacy Policy & Terms of Service

Effective Date: March 2024
Last Updated: March 2024

Welcome to ALPTRADE LLC (“Company,” “we,” “our,” “us”). This Privacy Policy & Terms of Service (“Policy”) explains how we collect, use, share, and protect your information when you visit or make a purchase from our website (the “Site”), as well as the terms and conditions that apply to your use of the Site and our services.

Our store focuses on Beauty & Personal Care products, including Korean Beauty (K-Beauty) skincare and related everyday beauty items. We are committed to transparency, responsible communication, and a secure shopping experience.

Company Information
ALPTRADE LLC
74 E GLENWOOD AVE 351
SMYRNA, Delaware (DE) 19977
United States (USA)
Email: info@alptradellc.com
Phone: +1 302 223 4457

1) Privacy Policy

1.1 Information We Collect

We collect information to provide and improve our services, process orders, communicate with you, and comply with legal obligations. The types of information we may collect include:

A) Information You Provide Directly

Name, shipping address, billing address
Email address and phone number
Order details (items purchased, quantities, order history)
Any messages you send to us (customer support inquiries, feedback)

B) Payment Information
Payments are processed through secure payment providers. We do not store full payment card numbers. Payment processors may collect and process payment details according to their own privacy policies.

C) Automatically Collected Information
When you visit the Site, we may automatically collect:

IP address, browser type, device information
Pages viewed, time spent on the Site, referral source
Cookies and similar tracking technologies (see Section 1.4)

1.2 How We Use Your Information

We use information we collect for purposes including:

Processing and fulfilling orders, providing shipping updates
Customer support and responding to inquiries
Fraud prevention, security monitoring, and risk assessment
Improving our Site, product listings, and customer experience
Sending transactional emails (order confirmation, shipping notices)
Sending marketing emails only when permitted by applicable law and/or with your consent (you may opt out at any time)

We do not sell your personal information in the ordinary meaning of “sell.” We may share limited data with service providers as needed to operate our business.

1.3 How We Share Your Information

We may share your information with trusted third parties only as necessary to provide our services:

Shipping and logistics partners (to deliver your order)
Payment processors (to process payments securely)
Website and e-commerce service providers (to run the Site and checkout experience)
Analytics providers (to understand Site usage and improve performance)
Legal authorities when required to comply with law, enforce our terms, or protect rights and safety

We require service providers to handle information responsibly and only for the purposes we specify.

1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core Site functionality (cart, checkout, security)
Remember preferences
Understand Site traffic and improve user experience

You may control cookies through your browser settings. Disabling cookies may affect Site functionality.

1.5 Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of online transmission or storage is 100% secure. We encourage you to use strong passwords, keep account credentials private, and contact us if you suspect unauthorized activity.

1.6 Data Retention

We retain personal information only as long as necessary to:

Provide services and maintain records
Comply with legal and tax obligations
Resolve disputes and enforce agreements

1.7 Your Rights & Choices

Depending on your location, you may have rights to:

Request access to your personal information
Request correction or deletion
Opt out of certain communications
Restrict or object to certain processing

To make a request, contact: info@alptradellc.com
We may need to verify your identity before processing requests.

1.8 Children’s Privacy

Our Site is intended for customers who are able to make purchases under applicable laws. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can remove it.

1.9 International Visitors

We operate from the United States. If you access the Site from outside the U.S., you understand that your information may be processed in the U.S. where privacy laws may differ from your jurisdiction.

1.10 Changes to This Privacy Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

2) Terms of Service

2.1 Acceptance of Terms

By using our Site or placing an order, you agree to these Terms of Service. If you do not agree, please do not use the Site.

2.2 Products, Descriptions & Korean Beauty Items

We sell Beauty & Personal Care products, including Korean Beauty (K-Beauty) skincare and related items. We strive to ensure product titles, descriptions, images, and information are accurate. However:

Packaging, labeling, and product appearance may change over time by the manufacturer.
Colors may vary due to screen settings.
Availability may change without notice.

Important Note About Product Information
Any information provided on this Site is for general informational purposes only. Our products are cosmetic and personal care items and are not intended to diagnose, treat, cure, or prevent any disease. Individual results can vary based on skin type, routine, and other factors.

2.3 Pricing & Availability

Prices and promotions may change at any time. We reserve the right to:

Correct pricing errors
Cancel orders affected by errors or suspected fraud
Limit quantities per order where appropriate

If we cancel an order after payment, we will refund the amount paid in accordance with our policies.

2.4 Orders & Payment

When you place an order, you agree that:

You are authorized to use the payment method
Your billing/shipping information is accurate
You will pay the total amount shown at checkout (including applicable taxes and shipping fees)

Payments are processed through secure payment providers. We may decline or cancel orders in cases of suspected fraud, misuse, or violation of these Terms.

2.5 Shipping & Delivery

Shipping timelines and fees are described in our Shipping Policy. Delivery dates are estimates and may be affected by carrier delays, weather, peak seasons, or other events outside our control. We are not responsible for delays caused by shipping carriers or factors beyond our reasonable control.

2.6 Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.
We may require proof of purchase and may deny returns that do not meet policy requirements.

2.7 Product Use, Allergies & Personal Responsibility

Beauty and skincare products may contain ingredients that can cause sensitivity or allergic reactions in some individuals. By purchasing, you acknowledge:

You are responsible for reviewing product ingredients and directions
You should discontinue use and consult a qualified professional if irritation occurs
Patch testing is recommended for new skincare products, especially for sensitive skin

We are not liable for adverse reactions resulting from misuse, failure to follow directions, or individual sensitivities.

2.8 Intellectual Property

All content on this Site (text, graphics, logos, images, layout, design) is owned by or licensed to ALPTRADE LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit Site content without prior written permission.

2.9 Prohibited Uses

You agree not to:

Use the Site for unlawful purposes
Attempt to gain unauthorized access to the Site or systems
Interfere with Site security or performance
Submit false information, impersonate others, or misuse support channels
Re-sell or re-distribute products in a manner that violates laws or third-party rights

We may suspend or terminate access for violations of these Terms.

2.10 Limitation of Liability

To the maximum extent permitted by law, ALPTRADE LLC is not liable for indirect, incidental, special, or consequential damages arising from:

Use of or inability to use the Site
Delays or interruptions in service
Carrier delays or delivery issues outside our control
Product misuse or individual sensitivity reactions
Errors or omissions in Site content

Our total liability for any claim related to a purchase will not exceed the amount you paid for the product(s) in the order giving rise to the claim.

2.11 Disclaimer of Warranties

The Site and products are provided “as is” and “as available,” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are not permitted by law.

2.12 Indemnification

You agree to indemnify and hold harmless ALPTRADE LLC from and against claims, liabilities, damages, and expenses (including reasonable attorney fees) arising from your misuse of the Site, violation of these Terms, or violation of any law or third-party rights.

2.13 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Where permitted, disputes will be resolved in the appropriate courts located in Delaware.

2.14 Contact Us

If you have questions about this Privacy Policy & Terms of Service, contact us:

📩 info@alptradellc.com
📞 +1 302 223 4457
ALPTRADE LLC
74 E GLENWOOD AVE 351
SMYRNA, DE 19977
United States

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